Course Schedule:
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Overview:
Increasingly knowledge is recognised as the key differentiator in global organisations. Initiatives such as the well reputed MAKE (Most Admired Knowledge Enterprise) index pay tribute to the important role that knowledge has in the lifecycle of any modern-day corporation. With this recognition comes the need to realise and capitalise on the “knowledge resources” of the organisation. This is the function of knowledge management (KM) which, if effectively incorporated and aligned to business strategy, is able to enhance strategic advantage.
Knowledge management is a multidisciplinary, continuous and dynamic process for supporting knowledge workers in the organisation. Many organisations are struggling with the concept of knowledge management and may recognise the need to act but do not know where to begin.
At Monash Professional we have designed a portfolio of courses targeted specifically towards providing the necessary skills and techniques required to undertake knowledge management in your organisation. The content of our courses is based on leading edge research undertaken by our state of the art Knowledge Management Research Program (KMRP) at the Caulfield campus of Monash University. This presents our course attendees with a unique opportunity to access the latest information in this rapidly developing discipline.
Intermediate level course
With a grasp of the underlying principles of KM from our introductory module, this course is designed to equip attendees with the skills and techniques required for developing a knowledge management system.
A knowledge management system includes both socio-cultural and technological components that support the deployment of knowledge in an organisation.
Learning Method:
This course is delivered through a combination of instructor presentation as well as facilitated group discussion, practical exercises and group case study exercises. Emphasis is on utilising an open and peer based learning environment.
Who will benefit from this course?
Knowledge management works best when it is incorporated into the existing work practices in organisations. Therefore this course is designed to be of benefit to managers, supervisors, team leaders and project managers of all disciplines.
Pre-requisites:
Before attending this course you must have completed Course 611: Principles of Knowledge Management - Introductory course.
What can you expect to gain from this course?
The objectives of this course are to familiarise practitioners and managers with the concepts of developing a knowledge management system. This includes both, socio-cultural and technological aspects necessary for KMS deployment.
On completion of this course you will have the information and experience that will equip you to:
- develop a knowledge strategy in their workplace
- participate in the design and initiation of a knowledge management system
- pilot a knowledge mapping exercise in the organisation
- undertake evaluation and selection of KM tools and technologies
- improve career development and opportunity
Course Content:
- The socio-technical environment
- Components of the knowledge management system
- Assembling the KM team
- The knowledge audit and mapping of knowledge
- KM tools and technologies
- Culture and behaviour in the organisation
- Methodologies for KMS development
- Knowledge technologies, group based knowledge workshop