Communication and Interpersonal Skills
Regardless of whether you are working in a large corporation, a small company, or even a home-based business, effective communication skills are essential for success. The purpose of communication is to get your message across to others clearly and without ambiguity. This process carries the risk of misinterpretation and can cause confusion, wasted effort and missed opportunity.
Poor communication skills, a lack of ownership of ideas and an inability to clearly articulate your thinking can singularly or collectively impact on personal and professional goals. Human Resources personnel cite good communication skills as the single most important factor in choosing managers. People responsible for assembling teams consistently report that communication skills, including written and oral presentations and an ability to work with others, are the main factors that contribute to job success.
In spite of the increasing importance being placed on good communication skills, many individuals continue to struggle particularly when getting your message across is paramount to career progression. Fundamental to good communication is that you must understand what your message is, its intended audience, and how it will be perceived by them. You must also consider aspects such as the situational and cultural context.
Monash Professional has the following programs available to address this skill development: